When Interviewing, Use American Speech and
Informality
By Janet H. Moore,
Guest
Columnist
As world travelers know, the Spanish spoken in
Mexico City differs from that in Buenos Aires, and the German spoken in Vienna
differs from that spoken in Frankfurt. Similarly, the English spoken in New
York City is different from that spoken in Los Angeles.
Why is this important?
Because when you are interviewing for a job, you want use some of the local
parlance if you can: you want to speak in a way that the interviewer can
imagine you as part of the team. After all, studies show that most people,
consciously or subconsciously, like to be around other people who are like them.
Below are some tips to help you interview well, but follow them only as long as
doing so feels comfortable and natural.
- Work on Fluidity: Foreigners
interviewing for jobs in the U.S. - even if they are native English speakers -
often have accents of their country of origin. In some global companies, this
is a particular plus; it may make such a candidate more appealing as the
company tries to boost its image as an employer with a global workforce.
However, it’s one thing to have a native accent and it’s quite another to
speak English in a way that is so stilted that your interviewer struggles to
communicate with you. Maybe you read English expertly but you speak it in a
slow and stilted manner. If so, work with a tutor and practice, practice,
practice. Keep your radio and television tuned to CNN and similar American
news services to absorb the newscasters’ verbal pace, annunciation and the
like.
- Integrate Local
Expressions: If you learned English from a non-American, your slang is
likely quite different from that used in the U.S. In addition, different
parts of the U.S. use very different slang. If at all possible, try to spend
a few days before your interview integrating yourself into the local culture
and becoming comfortable with its parlance. For example, you will hear New
Yorkers talking about “catching the local.” During the interview try to throw
in a few of the local expressions. If doing so seems awkward, either omit the
expressions entirely or use them with a self-deprecating laugh and flourish.
- Use Appropriate
Formality: American business etiquette is often more informal than that
of other cultures. Prior to an interview, you should try to evaluate the
company’s level of formality. How do employees dress? How do they interact
with each other? Sometimes current and former employees share details about
their employer’s corporate culture on the internet. Or, if you have an
acquaintance employed there, inquire about the level of formality. If all
else fails, try to get a sense from articles about the company in newspapers
and magazines. Even the company’s own promotional materials can give you
clues.
- Integrate Industry
Jargon: Let’s say you have a business degree and you are interviewing
with companies in a variety of industries. Make sure that you learn - and use
- the jargon of the relevant industry when interviewing. Whether the potential
employer’s industry is pharmaceuticals, energy or banking, each industry has
it own professional terminology. If you don’t know some of the
relevant terms, find some trade publications and learn a few. Demonstrate
your interest in the industry by mentioning how you have read some of these
publications.
- Integrate Corporate
Jargon: Even companies in the same industry use different expressions.
These reflect a company’s unique culture. For example, one successful store
chain makes its employees avoid the word “problems” and instead use the word
“opportunities.” The employees of a now-defunct U.S. - headquartered energy
trading company coined - and often used - the term “optionality.” Try to
discover some of these terms in advance by asking current or former employees,
and integrate them into your interview.
- Dress Appropriately:
In Silicon Valley, jeans rule. However, for a job interview you should never
match the informality of the interviewer: instead, dress “one step up.” You
want to show that you care enough about the interview to make an effort. On
the other hand, you don’t want to appear so overdressed that you intimidate
the interviewer - or subconsciously signal that you are far too formal of a
person to fit into their culture. Do your research and dress a bit more
formally than your interviewer will dress. For example, if you learn that men
wear nice pants and jackets without ties to the office, dress the same but add
a tie. Feel free to ask the assistant coordinating your interview for
suggestions. If all else fails, go a day early and watch employees walking in
and out of the office to assess their style of dress.
- Practice with the
Concierge: Let’s say that your English is fluent and you learned it in
New York. You have just flown to Dallas for an interview and you want to know
how Texans speak. Grab the concierge at your hotel (assuming your hotel has
one) and practice. A concierge is usually chosen for his or her excellent
people skills and is attuned to local customs. Again, don’t try to say
“y’all” like a Texan might if it’s not natural for you, but do try to gauge
the level of formality and pace at which locals talk. (Hint: Texans
generally speak more slowly than New Yorkers.)
- Have Fun. You
might be thinking, “How can I possible have fun at a job interview?” That’s
precisely the point. If you try to relax and see it as a chance to make new
business acquaintances (rather than a do-or-die job opportunity), you are more
likely to come across well. Try to have confidence that another job will come
along if this one doesn’t work out.
- Be Authentic:
Regardless, the most important tip is to be authentic. Interviewers can spot
inauthenticity a mile away - and forthright Americans may even mention this.
Never do or say anything that makes you feel too uncomfortable in an attempt
to “fit in” because it will show.
Janet H. Moore, JD,
provides executive coaching and consulting to lawyers and executives through her
company, International Lawyer Coach, Inc. (www.internationallawyercoach.com).
Moore specializes in helping her clients transition careers, grow their
international businesses, market themselves effectively and enhance leadership
and communication skills.
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